Frequently Asked Questions

When and how will my order ship?

Your order will ship within 2-3 days of purchase. If shipping is delayed for any reason, I will contact you via email. The prices listed include basic ground shipping via either USPS or UPS in the USA. Each parcel will be insured, and tracking information will be provided. If you require faster shipping please reach out after placing your order and those charges can be discussed.

The quilts seem VERY LARGE…WHY?

I create quilts to be the main and most important focus of your bedroom. I want the quilt to cover your mattress and box spring, have a pillow tuck and enough coverage for the “cover hog” in your life. They are very generous in size. Think of your quilt as a painting for your bed.

What is a bed scarf?

Do you have a plain or solid color blanket on your bed? Would you like to spruce up your look with our investing a fortune? Consider a bed scarf….made to drape across the bottom of your bed to add color and style. Affordable enough to have several!!

I want to purchase a quilt; can I pay in installments?

YES!!! To initiate a payment plan of 1/2 or 1/3 please email me at CAROL@CAROLHEISLER.COM and we can get you started.

How do I wash my new quilt?

I encourage you to wash your quilt (any size) in a regular washing machine in cold water with a “Shout” Color Catcher. I use the best quality 100% cotton fabrics and the color catcher will collect any residual dye left in the fabrics. Tumble dry on low. NEVER HANG YOUR QUILT WHILE IT IS WET! The cotton fabric and thread are most fragile when the quilt is wet. Your quilt should be washed seasonally not weekly. In between major washings put the quilt, a damp bath towel and a dryer sheet in the dryer on FLUFF. The wet towel will activate the dryer sheet and refresh the quilt, while removing pet hair and dust.

May I return the quilt?

Thank you for choosing a Lorac Designs original. Your purchase allows me to continue to live my dream! I am most grateful, and I am certain you will enjoy your quilt for years to come. Quilts are not returnable or exchangeable so please choose carefully.